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Helpline

0808 801 0301

helpline@mwrc.org.uk

Amina MWRC will be closed from 22nd December 2025 to 5th January 2026. Our services will resume from the week of 6th of January 2026. If you need assistance during this time, please see below a list of organisations that may be available:

Access other support organisations here.

We can support you in the following ways:

Helpline

Casework and Advocacy

Mon-Fri 10am-4pm

Telephone Befriending

Listening Ear and Well-Being Support

Mon-Fri 10am-4pm

Immigration Law Clinic

Legal Advice from Immigration and Visa Concerns

Last Wednesday of the month, 10am-1pm

Specialist Clinics

Alima on the Helpline who provides Islamic advice on women's rights

Tues 10am-4pm

Supporting over 4,000 Muslim and Minority Ethnic women each year

Need to talk to someone? Give us a call or chat with us below.

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The Amina Helpline has been operating since 2004. We are currently funded via the Equality and Human Rights fund from the Scottish Government which has allowed us to expand and develop our helpline services to meet the growing and diverse needs of Muslim and Minority Ethnic women in Scotland. If you have a problem or need to talk to someone and do not know where to go, the Amina Helpline can help you. 

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The Helpline is a support service for Muslim and Minority Ethnic women in Scotland and is a member of Helplines Partnership. All calls are free, strictly confidential and non-judgemental. We will always deal with clients in a faith and culturally-sensitive manner. We also act as pathway to other Amina services such as financial advocacy, volunteering and employability, and creative well-being.

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We can also signpost you to organisations that may be able to offer help and advice. We have recently increased the number of volunteers that support us. We have added to the range of languages we have available and we can assist women in English, Arabic, Punjabi and Urdu. Any other languages can be accessed using a confidential translating service as required.

"Amina listened and helped me when no one was there to support me. If it wasn't for Amina, I don't know where I would be."

Read our Women's Stories
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Befriending

The Amina Helpline also operates a Befriending Project for Muslim and Minority Ethnic women in Scotland who meet the following criteria:

  • Feels lonely
  • Lacks a local social support network
  • Has access to a telephone line and is comfortable having 30-minute conversations on the phone

Our volunteers work with women over a period of time to support them to build their confidence and self-esteem in order to empower them to deal with any ongoing challenges they are facing. All befriending support is provided over the telephone by Amina staff members or trained volunteers.

If you wish to participate or want to refer someone, please fill in the form below and email it to befriending@mwrc.org.uk.

Befriending Referral Form
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Sahara Scotland Casework service

As qualified IDAA (Independent Domestic Abuse Advocate) caseworkers, we provide much needed support for women with complex needs in distress or crisis. We are an advocacy service trained and qualified to carry out risk assessments, safety plan and provide multi-agency support where needed.

We provide confidential 1-to-1 support, assistance and information in different languages to women who are:

  • Experiencing or at risk of domestic abuse 
  • Women experiencing poor or worsening mental health 
  • Women with insecure immigration status and no recourse to public funds  

Fill in this form if you or someone you support is looking for casework help.

Sahara Scotland Referral Form
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Anti-Discrimination Work

It is important to report hate crime, whether you are affected personally or if you witness someone else being targeted. For example, you could be a friend, neighbour, family member, support worker or a passer-by.

You can report a hate crime by:

Our Campaigns
Helpline and befriending training 2023
Helpline and befriending trainees 2023
Helpline and Befriending training awarding 2023

Want to be a Helpline and Befriending volunteer? Join us.

Past Works