Financial Advocacy Caseworker
Dear Applicant,
Thank you for your interest in applying for the post of Financial Advocacy Caseworker with Amina MWRC.
Due to the nature of the duties of this post, it is reserved for women only under Schedule 9, Part 1 of the Equality Act 2010.
Enclosed in this pack you will find the following information:
- Main functions of the post and person specification
- Background information on Amina MWRC
- Guidelines for applying
Conditions of service for this post include the following:
- 28 hours per week
- £28,000 per annum pro rata (35 hours FTE)
- Fixed term until March 2026 (likely to be extended, subject to further funding)
- Annual leave of 37.5 days per annum - pro rata (inclusive of public holidays)
- Working hours may include evening and weekend work on occasion, if required, for which time off in lieu will be awarded in agreement with line manager
- The main location for the post will be the Amina Glasgow office.
Amina MWRC is an equal opportunities employer and is strongly committed to increasing employment opportunities for minority ethnic women and women with disabilities. If you need any special arrangements put in place, should you be called for interview, please let us know when you apply so that we can organise this.
To apply for any of the positions, please read the relevant job description carefully. Email your application to recruitment@mwrc.org.uk, using the job title as the subject line, attach your CV and a supporting statement of no more than 500 words.
The application closing date for this post is 9am Monday 6th October 2025.
Interviews will most likely be held on Wednesday 8th October 2025.
Yours sincerely,
Amina Recruitment Team
Financial Advocacy Caseworker
Job Description
- Hours of work: 28 hours per week
- Salary: £28,000 per annum pro rata (35hrs FTE)
- Location: Amina Glasgow office (this role is mainly office based)
- Holidays: 37.5 days per annum - pro rata (inclusive of public holidays)
- Pension: Defined contribution pension scheme based on employer contributions of 5% plus additional employee contributions
- Contract: Fixed term until March 2026 (likely to be extended, subject to further funding)
Background
Amina - The Muslim Women's Resource Centre is a national organisation which works with Muslim and Minority Ethnic (ME) women by creating opportunities for them to have their voices heard, to improve their skills, and to become more confident in participating in their own communities and at a wider level.
The Financial Advocacy Caseworker will provide direct, specialist support to Muslim and Minority Ethnic women who are survivors of domestic abuse, with a particular focus on those experiencing or at risk of financial and economic abuse.
The successful applicant will work to deliver intensive individual and family centred support that enables women to have the skills that allow them to cope better financially. This includes assessing welfare benefit entitlement; providing budgeting assistance; improving financial management; providing information on benefits and helping clients to apply; applying for hardship grants; and engaging with statutory bodies with women who need support, including multiple or coerced debts.
This service will be provided through a mixture of in-person meetings in our Glasgow office, over the phone, and via online video calls. There may be occasional travel required within the city or other parts of Scotland to partnership organisations/ agencies.
The Financial Advocacy Caseworker will work closely with the wider Amina staff, especially our Helpline and Domestic Abuse Casework team. The post holder will take referrals from the Helpline team, as well as making referrals to them and other services within the organisation. The Financial Advocacy Caseworker will work together with the Helpline team to administer Amina’s Hardship Fund, which provides short term emergency financial relief to women across Scotland.
Membership of the PVG scheme is a requirement for this post and will be applied for after successful completion of the recruitment process.
Main Duties and Responsibilities
- Provide one-to-one, trauma-informed advocacy to women experiencing financial abuse and domestic abuse.
- Undertake assessments to maximise financial support for families;
- Connect women experiencing fuel poverty with organisations and initiatives providing energy advocacy/ advice;
- Support women and families experiencing food crisis to food referral gateways/ food banks and other poverty tackling initiatives;
- Assist women and families to apply for urgent assistance grants, including Amina’s Hardship Fund;
- Work together with Amina colleagues and partner organisations to provide women information and opportunities to progress along financial inclusion pathways;
- Provide advice and ongoing case support for clients through appropriate digital channels such as telephone, webchat, and email as well as face-to-face, including identifying when women need more intensive support and may benefit from referrals to another organisation or team within Amina;
- Run awareness sessions (face to face and online) about support services to enable women to emerge from household poverty;
- Establish referral systems with key organisations as a way of reaching more women who need support in relation to poverty and financial exclusion;
- Work closely with Amina’s Helpline, Domestic Abuse Casework, Employability, and Wellbeing teams to ensure holistic support.
- Collaborate with external agencies, including Police Scotland, MARACs, housing providers, and legal services, to strengthen safety and financial outcomes for survivors.
- Provide case insights to inform Amina’s DES-funded campaigning, training, and awareness-raising.
- Accurately monitor and record the work of the project, working together with the Project Manager to ensure that our funded outcomes are being met;
- Write timely reports and support line managers in the writing of funding applications;
- Ensure women using the service are supported to continually shape the work of the project by providing feedback and insight into what works well for them;
- Actively participate in staff and other Amina MWRC meetings as required; and participate in support and supervision meetings with the line manager;
- Contribute to the development of teamwork plans and implementation of work plan;
- Any other duties in line with this post as directed by the line manager.
Person Specification: Financial Advocacy Caseworker
All of the following requirements will be assessed from a combination of information provided from the CV, the statement, the interview process and references:
| Skills and Abilities | Essential | Desirable |
| Excellent verbal, written, communication and presentation skills, including IT skills such as use of the Microsoft Office suite and meeting technologies like Teams and Zoom. | √ | |
| Excellent organisational skills and the ability to prioritise competing workloads to meet deadlines. | √ | |
| Ability to develop and foster collective working between teams, organisations, and services | √ | |
| Strong interpersonal skills and the ability to deal with a diverse range of people | √ | |
| Ability to deal with information in a confidential manner and respond with sensitivity to the opinions of others in a non-judgemental way | √ | |
| Understand the main principles and methods of statistical data gathering, service evaluation and report writing | √ | |
| Proficiency in one or more widely used community language in Scotland | √ | |
| Experience | Essential | Desirable |
| Community work experience with marginalised communities | √ | |
| Debt/money advice and counselling experience | √ | |
| Knowledge | Essential | Desirable |
| Good understanding of the political and policy framework around the equalities agenda in Scotland | √ | |
| Knowledge of poverty issues and how these impact Muslim and BME women | √ | |
| Knowledge of debt advice and financial management strategies | √ |
Additional information: An exciting opportunity to be a part of a dynamic organisation and play your part in making Scotland a more tolerant and welcoming country.
Amina MWRC is an Equal Opportunities employer and welcomes applications from women from all diversity strands.
All women, with the relevant skills and experience and the right to work in the UK, are encouraged to apply.
This Post is exempt for women only under Schedule 9, Part 1 of Equality Act 2010.
Amina MWRC Background Information
About Us
Amina is an award-winning organisation, recognised by Muslim communities and key partners within Scotland for its pioneering and responsive approach to addressing key issues and needs of Muslim and minority ethnic (ME) women.
Having invested in this specialist area where there was previously a gap in services in Scotland, Amina is recognised as the national hub for gaining access to, and consulting with Muslim and ME women across Scotland. The organisation has been instrumental in initiating and tailoring services to meet the needs of Muslim and ME women to ensure that they are able to fully participate in society without fear of discrimination or inequality.
Founded on the principles of community development, our work is underpinned by community empowerment, participation and partnership working. Vital to creating a fairer Scotland for all, is our engagement work with Muslim and ME women to ensure their voices are able and empowered to contribute to national policies and that mainstream agencies, government bodies and policy makers have an informed understanding of barriers preventing Muslim and ME women from accessing services and participating in society.
The Organisation
Amina - the Muslim Women’s Resource Centre opened to the public in April 2002. It held its official opening on 1st November 2002.
Staffing currently consists of CEO; Helpline Programme Manager, Helpline & Casework Officers & Administrators; Violence against Women & Girls Coordinator & Officer; Employability & Financial Advocacy Programmes Manager; Employability Project Officer; Financial Advocacy Caseworker; Training and Engagement Officer; Dundee Creative Wellbeing Project Officer; Fundraising Coordinator; Communications Officer; Executive Assistant; Glasgow & Dundee Administration Officers & Office Manager.
Funding comes from a range of sources including the Scottish Government, Volant Trust, Glasgow City Council, Henry Smith Foundation, partnership agreements, as well as fundraising and individual donations.
Amina - the Muslim Women’s Resource Centre is managed by an elected voluntary Board of Directors. It is registered as a charity with OSCR – Charity no. SC027690 and Company limited by Guarantee registered in Scotland no: SC432921.
RELATIONSHIP TO STAFF/BOARD MEMBERS
If you are related to a Board or staff member of Amina MWRC or anyone who has been a Board or staff member in the last 12 months, please let us know in your application email.
CANVASSING
Canvassing directly or indirectly in connection with the appointment shall disqualify your application. If discovered after appointment, you will be liable to dismissal.
CONFIRMATION OF QUALIFICATIONS
If selected for an interview, you will be required to bring with you the original certificate(s) of all qualifications referred to in this application. This extends to membership of professional bodies.
REHABILITIATION OF OFFENDERS ACT 1974
The Rehabilitation of Offenders Act 1974 enables some criminal convictions to become spent or ignored, after a ‘rehabilitation period’. Excepted posts are those to which the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 applies. You may be entitled to withhold information about convictions that are ‘spent’ under the provision of the act. In the event of employment, any failure to disclose could result in dismissal or disciplinary action by your employer. If selected for interview you will be required to complete a criminal convictions declaration form that will only be reviewed if an offer of employment is being made.
RIGHT TO WORK IN THE UK:
Prior to appointment, you will be required to show a document confirming your right to work in the UK. This may be
- Original of your current passport or
- Birth certificate/marriage certificate and a document detailing your national insurance number: this could be a letter from Her Majesty’s Revenue & Customs, the Benefits Agency, a P45, a P60 or National Insurance Card.